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Patient stories

Our aim is the same as yours; to help grow your family. We're always delighted to hear your stories and have set out a selection of the feedback we've received below.

Kate's story

Couple kissing their baby.

I wanted to say a massive thank you to all of the staff for helping our dream come true after five long years of struggling! All I've ever really wanted was to be a Mum and when we started to struggle and it dragged on I felt sure it would never happen. I learnt that I had low egg reserves and not many follicles had grown during our previous cycle at a different clinic.

When we came to see your team we felt like more than just a number going through the standard treatment system, we felt that treatment was tailored to our individual needs.

Well we are almost a year on from our little treasure being born now, I had a smooth, easy pregnancy, a pretty straightforward birth and we now have the most perfect little boy to love. I knew I would love being a mummy and having my own family but it's far outweighed my expectations! Thank you all so very much for your help, understanding, patience and the individual care and advice we so gratefully received from you.

Whist I realise that IVF treatment doesn't always work for everyone (and for us it was 3rd time lucky) I do hope you all feel very proud that you do such a worthwhile job that really does help dreams come true and change lives.

Thanks again.

Others' stories

Happy new parents

What started as a difficult and heart-breaking time has turned into an amazing and life changing journey. Within a year of having to face the fact that we may never have a baby that we desperately wanted, we now have a beautiful, healthy and happy little boy who is our world.

We are so blessed and grateful and we count our lucky stars every day. He is now 3 months, really cheeky, happy and chilled (also something we are grateful for).

We would also like to personally thank Susannah for all of the support she gave us. It was such a difficult process for us emotionally and physically and the guidance and understanding she gave us helped us to where we are now and for that we are eternally grateful. Thank you for everything.

Our journey began at the clinic in September 2013. We cannot describe how thrilled and excited we are as expectant parents and how extremely appreciative we are of the work of all the staff we encountered at the clinic. We were always made to feel welcome and always felt valued and supported as patients; we were never made to feel any less important or ‘different’ despite being a same-sex couple and we never felt discriminated against in anyway.

All staff were respectful, sympathetic to, and understanding of, our situation. Throughout all consultations and throughout the whole treatment we found staff to be caring, professional, considerate, approachable and highly knowledgeable in their area of expertise.  The nurses were fantastic and the reception staff were more than helpful and hospitable. We always felt we could ask any questions without feeling foolish and on several occasions we sought advice by phone; our queries were always dealt with promptly, thoughtfully and empathically. We cannot recommend the clinic highly enough to anyone seeking or needing help to conceive. Our overall experience was exceptional. Thank you all so much, we will always be grateful for the help we received.

Happy new parents

Our journey began at the clinic in September 2013. We cannot describe how thrilled and excited we are as expectant parents and how extremely appreciative we are of the work of all the staff we encountered at the clinic. We were always made to feel welcome and always felt valued and supported as patients; we were never made to feel any less important or ‘different’ despite being a same-sex couple and we never felt discriminated against in anyway.

All staff were respectful, sympathetic to, and understanding of, our situation. Throughout all consultations and throughout the whole treatment we found staff to be caring, professional, considerate, approachable and highly knowledgeable in their area of expertise. 

The nurses were fantastic and the reception staff were more than helpful and hospitable. We always felt we could ask any questions without feeling foolish and on several occasions we sought advice by phone; our queries were always dealt with promptly, thoughtfully and empathically.

We cannot recommend the clinic highly enough to anyone seeking or needing help to conceive. Our overall experience was exceptional. Thank you all so much, we will always be grateful for the help we received.

Another happy couple

Our experience was brilliant, we were cared for with respect and confidentiality was always shown. All staff were approachable and friendly. It was a very personal experience, we always felt informed and comfortable to ask questions.

After having part of our previous IVF treatment at another clinic, I can honestly say our experience was much more comfortable and personal at Cambridge IVF and I would choose to use this clinic over the other from what I have experienced personally.

A satisfied patient

Staff were very helpful and couldn't be any more friendly they answered any worries or concerns I had I am now 21 weeks from my first ivf and I couldn't have done it without these guys can't thank you enough.

Grateful for our expertise and patient focus

Very friendly, knowledgeable, courteous and approachable. Made us feel comfortable.

Happy with our expertise

The embryology team were extremely informative at every stage.

They are obviously passionate about their work and we felt they showed and a share a real interest in the treatment that we underwent.